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About Us
Besttoys.net is where you'll find the hottest and most sought after Consumer Electronics, Home Appliances, Computers and Toys. All items sold at Besttoys.net are brand new and factory sealed. Shop with confidence at Besttoys.net a top-rated five star Yahoo! Store. The Five Star Top Service status is a sign of superlative quality and that customers who have ordered from our store have given it the highest ratings.
Besttoys.net
718-449-9160
besttoys@optonline.net
Business Hours: We are opened Monday - Friday 10:30AM - 4:00PM EST. We are closed on weekends and all major holidays.
Return policy:
* All items that we sell may be returned if unopened and in original packaging condition within 14 days from the receipt of your order. You will be refunded for the cost of the product/s only and not the cost of any shipping and handling charges to and from Besttoys.net. Return Policy for orders placed during the months of November and December is extended to 7 days after December 25.
How To Return A Product?
In order to return a product, make sure that it has not been opened. Opened products will not be accepted. If you wish to return a product because it is defective you must call us to get a special authorization and we will replace the product at no additional charge to you. Ship the product via UPS or Fedex or DHL. Using the post office to return your product will cause significant delays. Returned products should be sent to: Besttoys.net Returns, 2212 Mcdonald Ave, Brooklyn NY, 11223
Defective Product Return Policy:
If you wish to return a product within 14 days of receipt because it is defective you must call us to get a special return authorization. We will inspect the product and upon confirmation that there is a manufacturer defect we will replace the product at no additional charge to you. After receiving return Authorization ship the product via UPS, Fedex or DHL. Using the post office to return your product will cause significant delays. Returned products should be sent to: Besttoys.net Returns, 2212 Mcdonald Ave, Brooklyn NY, 11223. Any defects discovered After 14 days of receipt of product will be covered by manufactures warranty.
Shipping Information:
All items that we carry are in stock unless marked out of stock. Please allow one to two days to process credit card orders. Please note this does not include weekends. Orders Placed after 12:00AM Eastern Time will be processed the next business day
How To Shop:
Placing an order is easy. There's no need to create an account first. First you will need to browse or search for the items you would like to order. Keyword search boxes are located on nearly every page of our store. You will also find links to browse lists and more detailed product-specific searches in the top navigation bar of each store. When you find an item that interests you, click the title or name of the item to see its detail page. Here you will find more information about the item.
Adding Items to Your Shopping Cart
If you want to order an item, click the "Order" button on the right side of the detail page. Use the cart's top navigation bar or the "Continue shopping" button to keep searching or browsing until your cart contains all of the items you want to order. You can access the contents of your Shopping Cart at any time by clicking the "view/modify cart" icon.
Proceed to Checkout
Take a moment to review all of the items you've placed in your Shopping Cart. When you're ready to place an order for everything in your Shopping Cart, click the "Checkout" button. You will be taken to the first page of the order form.
Enter a Shipping Address
Tell us where you would like to ship your order.
Select a Shipping Method
Consider how quickly you would like to receive your order, and choose a shipping method. All items that we carry are in stock unless marked out of stock. The number of days you select is the time it will take to receive your product. Please note this does not include weekends and orders Placed after 12.00AM Eastern Time will be processed the next business day.
Enter Your Billing Address
Enter the address that you receive your monthly credit card statements.
Enter Your Email address
Without a valid Email address your order cannot be processed. We do not sell or give out Email addresses nor will we send you any unsolicited email. We request your Email address in order to contact you in the event we have any questions regarding your order and to Email you confirmation that your product has shipped along with a tracking number and an exact date of expected arrival.
Enter Credit card Information
We accept all major credit cards. Be sure Credit card Type (IE American Express) matches the number you are using.
Review and Place Your Order
Check the accuracy all of the information you provided and make any necessary adjustments. When you are ready, click the Place Your Order button to submit your order. Once you place your order, we will send you a confirmation e-mail message. We will send you another e-mail message at the time of shipment.
Tracking Your Order
Be sure to write down your order # as it is the easiest way for us to locate your order should you have any questions. You will automatically be emailed a tracking number and the carrier that will be shipping your product. You can track your order online by entering your order number and Email Address.
Security Information:
All online transactions at the Besttoys.net web site are handled with industry-standard SSL encryption. When you enter your credit card number into the order form, it is transmitted across the Internet in an encrypted (scrambled) form, and then decoded when it reaches our destination. We reserve the right to occasionally send emails with special promotional items. If you receive such an email you have the option of opting out and will be removed from this list within 24 hours
Cancellation policy:
Since we try to ship orders right away, cancellations can only be made within the hour your order was placed. If you would like to make changes to your order, please cancel the original order (within the hour) and place a new order. This leaves less room for mistakes on our end.
We do not ship to Hawaii/Alaska at this time.
APO/FPO we ship via DHL, we therefore cannot ship to APO or FPO addresses.
besttoys@optonline.net
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